Business Incorporation

The basic POS systems you may see on a typical retail establishment consists of a cash register with or without a built in cash drawer, monitor, receipt printers, and an input device. It can also be a touch screen monitors, programmable keyboards, or scanners and handheld devices for inputting data into the POS system.

Touch Screens: Many restaurants find touch screen monitors as more intuitive to use than keyboards, as it can reduce mistypes and can easily cancel orders within a second, and because it provides flexible user interfaces and programming. Aside from that, touch screens are easier to position in any counter and even uses less electricity, although, they can be more prone to breakdowns.

Handheld devices: Restaurant POS equipment like PDAs, which are commonly wireless devices that transmits data back to its base station and into the POS system. You can use the newer version, which is the write-on handhelds that allows you to write information such as the orders and sends them directly to the kitchen! This type of handheld device is perfect when up-selling desserts and drinks to customers either by roaming on tables or by approaching customers in line.

Keyboards: Most grocery stores prefer to use this type of POS systems, since they can program individual keys for specific item codes and prices. A standard keyboard consists of 101-key, which can be seen with any computer. Others are small and flat, which are common in fast food chains. POS keyboards often has a built-in magnetic stripe readers for processing credit cards.

Scanners: This useful piece of electronic device that reads bar codes, convert it and inputs its details to a POS system computer. This device speeds up transactions and provide accurate data on products or services being purchased by a customer. Scanners connects through Y-connectors called wedges that make them function as an extension of the keyboard.

Volume of customers: When it comes to serving different volumes of customers, using this POS scanners can be very useful. If the counter line has several customers, your staff can easily use a CCD scanner or entry-level laser scanner. If the line is loaded with customers, then an  autosensing laser scanners would be better. This type of scanner  turns on when an item is placed in front of it, scans its code, and then turn off again. But if the counter line is overflowing with customers, then you’re staff could really use the help of an omnidirectional scanner, using its 15 or 20 lasers simultaneously, it can scan a bar code from any angle!

Consider Additional Restaurant

Cash drawers: Where you store cash, checks, gift certificates, and other imporatant things. When looking to buy for a POS cash register, look for sturdy construction of at least 18-gauge steel. And since the usable life of a cash drawer is measured, make sure you can replace rollers, bearings, and other parts, because most cash drawers opens when a signal is released from the receipt printer.

POS printers: An addition to your restaurant POS system is a printer, every retail business needs one to complete a sales transaction. POS printers are used for printing customer receipts and create credit card slips. There are two types of POS printers, the dot matrix printer and the thermal printer. The dot matrix printer uses ribbons and regular paper to print. Thermal printers are slightly expensive compared to dot matrix printers because they are faster and quieter when printing, and they have less moving parts which makes them more realiable.

Customer displays: A customer display or pole display lets your customers view the price of the item they’re about to purchase, and can sometimes be used to support advertising. You also have to make sure that your customer display is of the right height and shape to fit in to your counter table, as well as it’s compatibility with your POS software.

Check readers: Advisable for restaurants, fast food chains, hotels, casinos, and convenient stores. The check reader prevents fraud by verifying essential account information. By this, you are assure that every check in your cash drawer is authentic.

Magnetic stripe readers: A simple piece of POS hardware that is used to read credit cards. For added convenience, look for POS keyboards and touch screens that has a built-in magnetic strip reader, so you don’t have to buy a separate one.

Fingerprint ID readers: Mostly this type of hardware is used for employee login. But it is very helpful to limit which staff can access a POS terminal and prevent other staff from logging in for somebody as a favor.

Keep in mind when purchasing a restaurant POS system, hardawre or software, you have to make sure that you review their details first. No matter how expensive or cheap a POS equipment is, consider the environment where you’re going to use it. Regular cleaning keeps your keyboards and touch screens in top shape, vacuuming dust and lubing your receipt printer can extend its life and maintaining an over all clean workstation can help protect your POS terminal from dust and spills. You can always request for a FREE POS system quote online where local suppliers will provide you competitive price lists on any type of POS terminal your business needs.

For more information on restaurant POS systems or to have a local POS professional serving the restaurant industry in your location see more information at POS-For-Restaurants.com.

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Are you in the process of looking at a new computer system? Regardless of whether you are looking at a system for your office or restaurant, there are a couple of things you should keep in mind when installing systems that will help run your operations and store all of your critical data.

1. Network cabling. Most systems are computer-based, designed to run on Microsoft Windows technology. This means that the workstations and peripherals most likely will communicate over standard Ethernet networking. Although wireless communications have been the talk of the town these days, the preferred method is to “hardwire” as many of the stations as possible. Some vendors include this service in their bid; while others specify that cabling must be arranged with a third-party vendor.

Inspite of who does the cabling, it will need to be completed and tested before installation of the equipment. Each piece of equipment will require a cable drop. A drop is considered the cable connecting from your remote printer or PC back to the networking source such as a patch panel in the mechanical room or office.

For POS systems, the restaurant should be wired with CAT 5 or 6 network cabling that connects every conceivable POS workstation, remote printer or KDS, office computer, hostess station, delivery order desks, cashier stations and network server to a “home run” area such as a central patch panel, preferably located in your telephone or electrical room or closet. Cabling routes need to ensure that cables are at least 24 inches from fluorescent fixtures, neon transformers and electrical motors, as these devices can sometimes interfere with communication.

2. Electrical. Install dedicated and isolated circuits that all of your POS, computers, network devices such as hubs and routers, and phone systems can share. No other electrical equipment should be on this circuitry. I would prefer getting your network, phone, and electrical service to be near to each other. An isolated circuit means that the circuit has a ground separate from that of the main electrical service. This helps to prevent spikes and surges that may destroy motherboards and hard drives. Note, however, you may still want to use surge protectors at each workstation.

3. Properly designed workspace. When it comes to designing workstation areas, be sure to leave enough space to comfortably fit all needed equipments there. Tabletop space for server stations should be large enough to place a computer monitor, guest check printer, and possibly a credit card terminal if you plan to use separate credit card equipment. There should be enough space directly underneath the tabletop to hold the computer, surge protector, power strip and a battery backup (UPS).

If you plan to place your workstations on mill-manufactured surfaces such as granite or woodwork, you may want to have your contractor pre-drill holes if needed to run cables or power cords beneath the surface. A 2-inch hole would be enough space for cords and cables on most POS systems.

For the cashier and bartender stations, the tabletop space should also be large enough to perfectly fit a cash drawer and an order confirmation customer display. Most cash drawers have a footprint (space requirement) of 15- to 17-inch depth; 16- to 20-inch width; and 3.5- to 4-inch height. So better make sure you get the drawer specifications from your supplier in advance if you are building a custom countertop for your drawer to be recessed perfectly in.

4. Service Plans. Your supplier will offer some type of service plan as part of your original purchase. The fact is, business grade systems are composed of hardware that will not last forever especially in restaurants. POS printers will eventually break, fans will fail, and hard drives will crash. How often is dependent upon the conditions under which they operate. Dirt, dust, heat and moisture are not friendly allies to office and restaruant POS equipment.

I’ve seen some systems that rarely experience problems while others deal with them constantly. The best thing a restaurant owner can do is to invest in good equipment and then protect that investment by maintaining it. Many restaurant POS solutions provider will offer ongoing service plans that are basically extended warranties. The annual cost for these services usually ranges anywhere from 10 percent to 20 percent of the original purchase price.

Computer systems represent a sizable investment. But if you set a time to make sure that the above steps are included in your checklist, then you are more apt to be rewarded a return on your investment by getting the most from your system in cost reduction, labor savings, and ensuring that you can account for all cash.

The Author Michael Tash is the Vice President of Customer Relations at POS-for-Restaurants.com. With over 20 years of restaurant experience, POS-for-Restaurants.com helps you use your technology to be more efficient and more profitable.

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